A very fair piece, I thought. My job is make sure that we: "Know something about everyone." Maybe not a lot, but something.
Wednesday, August 4, 2010
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My Phd was in Behavioral Economics and Kahneman co-invented the field. This books sums up Kahneman's observations over an almost 50 year career. Amazing, though not for the uninitiated, overveiw of how people actually make decisions.
Competing on Analytics This is a great read if your organization is just starting to realize the importance of analytics as a competitive advantage.
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A basic understanding of business process is critical in most corporate settings and serves as the cornerstone for process improvement. Here is a link to an Amazon search for other bookson business processes.
Loyalty Myths Loyalty is a good thing, right? How about the loyalty of an unprofitable customer? The book lays out a number of fallacies about loyalty and can help you develop an educated perspective if loyalty is a good thing for your company.
The Leadership Challenge This book identifies the critical elements of leadership through survey research. It was the first good and actionable book I have read on leadership.
The book links go through my Amazon Associates account. All proceeds to go for my kids education, buy them soldering irons, lathes, drill presses, that kind of thing.